Predictive and adaptive AI for CRM.
Machine learning
& deep learning
Mature, trained machine learning and deep learning models enriched with multiple data sources (both paid and open) spanning six years and high volumes.
Real-time
Every prediction is updated instantly based on real-time signals (customer availability, activity,
stock levels, outstanding balances, opt-outs, weather, etc.).
No code
ian® connects via API within the Martech ecosystem with 100% transparency. It supports Data & CRM teams on a daily basis using no-code technology.
Agnostic
independence
Parce que le chef d’orchestre ne peut pas être le 1er violon, ian arbitre de manière indépendante, et émet ses recommandations avec une agnosticité totale.
Le Trinity Engine®
Trinity Engine® is Notify’s AI-decisioning engine
which operates as a conscious CRM: it combines relational memory (history and preferences), real-time context understanding
(behavioural signals, events, marketing pressure) and advanced predictive capabilities.
By orchestrating LLM agents, machine learning &
deep learning models and a graph database, Trinity
Engine® continuously evaluates millions of signals
to determine the best customer decision – useful, relevant
and responsible – then executes it instantly
via APIs across the entire CRM stack.
Each brand uses
its own AI combination
ian® by Notify réunit plusieurs modèle algorithmiques pour structurer des modélisations comportementales, les next best action / offer / channel au coeur de votre CRM :
a suite of SaaS solutions
One client, millions of experiences
ian® Orchestration is the module that centralises and orchestrates all your CRM campaigns: unify your messages
and channels, then let ian® decide on the right time, the right channel and the right message for each individual.
Agile audiences, tailored for immediacy
ian® Audience allows you to create, manage and activate your segments independently and dynamically, to feed your CRM with targets that are always relevant and up to date.
When simplicity becomes an advantage
ian® Care measures and reduces your CRM’s carbon footprint. It manages scenarios, volumes and channels to balance business performance, environmental sustainability and respect for the audience’s attention.
