AI decisioning for real-time marketing orchestration
Ian is the unification, prediction, and arbitration platform dedicated to
real-time CRM orchestration. Its AI decision-making engine optimizes
each customer interaction with the best content, timing, and channel
for each individual.
ian connects CRM platforms in real time to individualise customer relations
to respond to 4 CRM challenges, namely commitment, consumer loyalty, brand responsibility & sustainability of models that transform customer relations.
instantaneity, fluidity & performance :
commitment
customer-centric experience
of content at the right time and on the right channel
conversion
orchestrated management of the customer journey and marketing pressure for improved performance
loyalty
excellence of dialogue at the service of lifetime-value, and reduction of churn and inactive customers
responsibility
respect for consumers and resources for a sustainable brand image
reactivation of inactive customers
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visibility & click-through rate
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%
conversion & retention
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%
I would like assistance
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a suite of headless solutions for individualised CRM and unified commerce
ian orchestration core
Datahub and centralised dashboard to drive one-to-one marketing.
ian audience
Orchestration of audiences and offers to boost performance.
ian activate
Orchestration of the right timing on the right channel to the individual to improve engagement and loyalty-building.
ian care
Responsible CRM orchestration to promote sustainability.
ian is an AI connected
to all the tools on the market
exclusive
new features combined in a
unique dashboard for a
responsible CRM
proprietary
Deep & Machine learning, LLM to provide a personal AI for each brand
connected
in API to 100% of marketing
automations of the market and in a certified manner
omnichannel
100% headless to interact with all touchpoints of the customer journey
I would like assistance
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